We visited the San Antonio Family Leisure store today and wanted to let you know what a wonderful experience we had there! The staff was VERY helpful and Austin made sure that we got everything that we needed. We are first time pool owners, and will DEFINITELY be getting ALL of our pool supplies from your company! What a great experience, thank you!!
Joseph from Von Ormy, TX
Thank you SO much. You have provided exceptional customer service.
Janice from Columbia, TN
it was a pleasure doing business with your company. most other companies wanted to charge a handling fee for "Each" item even if they were the same item but your company did the right thing charged just one handling fee. thank you for having integrity and not being greedy. i will surly use/recommend your company in the future.
richard from plantation, FL
I have been looking locally for the filters I needed and there were none to be found. They took the time to provide a quality replacement.
Service:
Customer service was great ! Got what I ordered when expected, so much so that I actually called to thank them. Refreshing when orders go this smooth.
David from Jacksonvilee, FL
I just want tell everyone who is thinking about buying a pool from family leisure in Nashville TN, you will have a wonderful experience! The service dept. is the best(Tiger).
Anytime I had Question he always knew exactly what to do and was always willing to instruct me about any problems. This will be my second season as a pool owner and am looking forward to another great summer!!!!!!!!!!
Thank you Tiger and Family Leisure:)
Tammy G from Nashville, TN
Hello Mike,
I received the spectator chair, put it together, and it is perfect! Thank you for your fast and efficient service to replace the defective chair. Because of how this was handled I would definitely use Family Leisure again, and recommend your company to others.
Have a Merry Christmas and a Happy New Year!
Thank you again,
Paulette
Paulette from French Camp, CA
Thank you so much for shipping out a new base. Did the shipping company ever locate the box? Mike, my husband and I have been so happy working with you and your company - you have always handled everything in such a professional but personal manner. Please feel free to list us as one of your very satisfied customers. Thanks again for everything. Janet and Byron Hodge.
Janet from Lakeland, FL
Your company managed to ship an order out to me and it was received within 24 hours of ordering. what an awesome job.
THANKS
steve
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Steve from Lemont, IL
Please pass along my sincere appreciation on handling my order of Tropitone Furniture. I have told several friends about your website and how GREAT the People of Family Leisure are to work with and the continued support and service provided. I received the replacement chair 2 weeks ago and it came in great shape.
I could not have been happier with all the folks involved in taking care of the first order and then the excellent follow through of the replacement chair due to damage with one of them.
Please pass along this e-mail to your supervisors as they should be aware of the excellent service and support you folks provide!!!
Gary from Valentine, NE
WE RECEIVED OUR PATIO FURNITURE ABOUT 10AM THIS MORNING - AND IT WAS IMPRESSIVELY PACKED. HAD NO DAMAGE AND AFTER SETTING IT ALL UP, WE JUST SAT AND TALKED ABOUT HOW LUCKY WE WERE TO HAVE TALKED TO YOU AND HAD YOU DIRECTED US TO THIS SET. WE JUST LOVE IT, AND IT LOOKS SO COOL ON OUR PATIO. VERY RICH LOOKING, AND WITH ALL THE FLOWER POTS, ETC. IT JUST IS A SPECIAL OASIS FOR US NOW. AGAIN THANKS FOR ALL YOUR HELP. YOU ARE THE BEST AND MADE 2 SENIOR CITIZENS VERY HAPPY AND WE LOVED DOING BUSINESS WITH YOUR COMPANY AND YOU ESPECIALLY. HAVE A GREAT WEEKEND!
